Refund Policy

This policy covers payments made to Satoris AI LLC for the Satoris AI Community membership at community.satoris.ai. Client engagements such as assessments, Intensives, Concierge, and custom builds are governed by their own written agreements, which state their own payment and cancellation terms.

Membership is billed monthly in advance through Stripe. Because access to the library, courses, events, and chat is delivered immediately on payment, payments are final and non-refundable. This includes partial months and months in which you did not use the community.

You may cancel at any time from the Billing section of your community account. Cancellation stops future charges. Your access continues until the end of the period you have already paid for, then ends. Your account and your posts remain, as described in the Terms of Service, so you can return later.

If you believe you were charged in error, for example a duplicate charge or a charge after a confirmed cancellation, email community@satoris.ai within 30 days of the charge. We investigate genuine billing errors and correct them, including by refund where a charge should not have occurred.

If your membership is ended by Satoris under the Community Guidelines, the current month is not refunded.

Membership is currently monthly only. If Satoris introduces other billing periods, their refund terms will be stated at purchase and on this page.

Billing questions: community@satoris.ai. Please include the email address on your community account.